[{"data":1,"prerenderedAt":117},["ShallowReactive",2],{"\u002Fen\u002Fwork\u002Fwhatsapp-sales-bot":3},{"id":4,"title":5,"body":6,"client":94,"description":95,"extension":96,"featured":97,"featuredImage":98,"meta":99,"metric":67,"navigation":97,"ogImage":100,"path":101,"robots":100,"seo":102,"sitemap":103,"stem":104,"tags":105,"technologies":110,"year":115,"__hash__":116},"work_en\u002Fwork\u002Fwhatsapp-sales-bot.md","WhatsApp Sales Bot",{"type":7,"value":8,"toc":87},"minimark",[9,14,18,22,25,28,57,61],[10,11,13],"h2",{"id":12},"challenge","Challenge",[15,16,17],"p",{},"A Mexican small business was spending over 20 hours per week on manual customer support — answering the same product questions, qualifying leads, and routing inquiries. Response times during off-hours meant lost sales, and the team couldn't scale support without hiring additional staff.",[10,19,21],{"id":20},"solution","Solution",[15,23,24],{},"Built an AI-powered WhatsApp sales assistant using retrieval-augmented generation (RAG). The bot ingests the client's product catalog, pricing, and FAQ documentation into a vector store, then uses an LLM to generate accurate, contextual responses in natural conversational Spanish.",[15,26,27],{},"Key capabilities:",[29,30,31,39,45,51],"ul",{},[32,33,34,38],"li",{},[35,36,37],"strong",{},"Product knowledge"," — Answers detailed questions about products, pricing, and availability by retrieving from the client's own documentation",[32,40,41,44],{},[35,42,43],{},"Lead qualification"," — Identifies purchase intent and routes high-value leads to the human sales team",[32,46,47,50],{},[35,48,49],{},"Handoff protocol"," — Seamlessly transfers to a human agent when the conversation requires it",[32,52,53,56],{},[35,54,55],{},"Bilingual support"," — Handles conversations in both Spanish and English",[10,58,60],{"id":59},"impact","Impact",[29,62,63,69,75,81],{},[32,64,65,68],{},[35,66,67],{},"90% reduction in response time"," — From hours to seconds, even outside business hours",[32,70,71,74],{},[35,72,73],{},"24\u002F7 availability"," — Customers get instant responses at any time",[32,76,77,80],{},[35,78,79],{},"100+ concurrent conversations"," — Scales without additional headcount",[32,82,83,86],{},[35,84,85],{},"Human team freed up"," — Sales staff now focuses on closing deals instead of answering repetitive questions",{"title":88,"searchDepth":89,"depth":89,"links":90},"",2,[91,92,93],{"id":12,"depth":89,"text":13},{"id":20,"depth":89,"text":21},{"id":59,"depth":89,"text":60},"Mexican SMB","AI-powered sales assistant using RAG to automate customer conversations 24\u002F7, reducing response time by 90%.","md",true,"\u002Fimages\u002Fwork\u002Fwhatsapp-sales-bot.png",{},null,"\u002Fwork\u002Fwhatsapp-sales-bot",{"title":5,"description":95},{"loc":101},"work\u002Fwhatsapp-sales-bot",[106,107,108,109],"AI","Automation","RAG","WhatsApp",[108,111,112,113,114],"LLMs","WhatsApp Business API","Python","Vector Databases","2025","xy_7zytbMeOtRkXwkOyxt7xSJ89QTjYGYuSbbtYS_6I",1777186590704]